Refund policy
⏰ 14-Day Return
All items can be returned for a refund within 14 days of delivery. We'll guide you through a few easy steps to return your item.
Our goal is for customers to be happy with their purchase. But things may not always go as planned. If things don't go as planned, contact us，
-Place your request for a return or a refund within 14 days of the date of delivery. If, for some reasons an item does not arrive, place your refund request within 14 days of the most recent estimated date of delivery. We have no obligation to consider requests placed outside of these time period.
·I changed my mind-You can cancel an order within 12 hours of the time you placed
it (Same Day Cancellation). Same Day Cancellations may be credited with Wish
·This is not what I ordered-If you receive an item that is damaged, not the size or
color you ordered, or not reasonably consistent with the item listing, you are eligible for a refund. We may request some evidence of the issue-typically just a photo or two and you may be required to return the item.
·It never arrived-If you don't receive an item you ordered, you are eligible for refund.
Same Day Cancellations are eligible for Cash. We may also offer or award Wish Cash in other circumstances
·After the Same Day Cancellation period (12 hours from order)has passed, Wish will not consider refund requests unless the latest estimated arrival date has passed or the item has arrived and it is incorrect or damaged.
·Return of Funds-after we approves a cancellation or refund and (in certain cases)
confirms the return of the item, we will return or credit the amount of the purchase and the standard shipping fees. If you opt for or are ssued Wish Cash,the refund will not be issued to your original payment method. Any fees for special or expedited shipping will not be refunded and (as described above) in some cases the customer will be responsible for return shipping fees.
💰Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
🏦Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at feedback@miipat.com.
🎁Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
✈️shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.