Customer Help

How can we help?

FAQ

Shipping

Q: How does the shipping work?

A: Once will dispatch the product, you will receive an email notification about the Shipping Date and Tracking number.

Q: How can I track the order?

A: 1.You will get the tracking number and the link of the website where you can track the status of the order.

2.You can contact us about your order statusfeedback@miipat.com

Q: What if I don't receive the package?

A: First you can check your order status first. Usually it takes different days to order delivery according to different country. Anything special you can try to contact us feedback@miipat.com

Payments

Q: Why PayPal is checkout way?

A: PayPal is the safest way to purchase an item online. It is one of the safest payment gateway in the world.

Q: Can I still purchase the product even if I don't have a PayPal account?

A: Yes! When you pay the item using your Credit Card or Debit Card, PayPal will ask you to pay the item as a PayPal Guest. System will allow you to pay the item.

Q: What is PayPal Guest?

A: Guest checkout for PayPal allows the customer to pay via PayPal without signing in to an account. You can set up guest checkout for Standard or Express Checkout.

Q: Is it Safe?

A: Yes, you are covered by PayPal if you didn't receive the item since you are covered by PayPal Buyer Protection.

Get in touch

Have questions about your order, or a general enquiry?